NeuraLynx Support

View By System

All Systems

Aquisition and Experiment Control Page

Camera

Articles: 2
Camera Page

Cheetah

Articles: 14
Cheetah Page

Cheetah 32

Articles: 1
Cheetah 32 Page

Data

Articles: 6
Data Page

Digital Lynx +

Articles: 0
Digital Lynx + Page

Digital Lynx SX

Articles: 11
Digital Lynx SX Page

EIBs

Articles: 2
EIBs Page
File Converters and Utilities Page

FreeLynx

Articles: 3
FreeLynx Page

Headstages

Articles: 2
Headstages Page

LabLynx

Articles: 2
LabLynx Page

MATLAB

Articles: 1
MATLAB Page

Microdrives

Articles: 2
Microdrives Page

NeuraView

Articles: 1
NeuraView Page

Noise Debug

Articles: 6
Noise Debug Page

Obsolete

Articles: 2
Obsolete Page

SpikeSort 3D

Articles: 1
SpikeSort 3D Page

Contact Info:

Neuralynx Support
105 Commercial Drive
Bozeman, MT 59715

Remote Desktop App

For Remote Support, click the button below to download the application, then provide your Neuralynx representative the ID and Password

Remote Support App
System Maintenance Plan

System Maintenance Plan

Our System Maintenance Plan is ideal for research groups that heavily utilize their Digital Lynx SX and ATLAS Neurophysiology systems. Regularly scheduled on-site maintenance will minimize the risk of downtime, minimize lost data, and increase your understanding of your acquisition system and analysis tools through in-person training

Plan Details

Return Mechandise Authorization (RMA)

If you have a product that you need to return for repair or replacement, first please contact a Neuralynx Support representative using contact info above.

To expedite the return of your product, a Neuralynx Support representative will provide you with an RMA number and return packaging and shipping instructions. Sales & Support will notify you when your repaired/replacement product is being shipped back to you.

Electronics Disposal Program:

Neuralynx will safely dispose or recycle any Neuralynx product at no charge. Please request an RMA number for disposal and ship to Neuralynx.

Consumable Products Return Policy:

Neuralynx strives to reduce all possible cross laboratory microorganism contamination. Therefore EIB’s, Adapters, Headstages and Tether Cables (products which are in close contact with animals) may not be returned for credit if removed from the original packaging.

Ship authorized return to:

Neuralynx, Inc.

Attn: RMA# xxxxx-xxx

105 Commercial Drive

Bozeman MT 59715

406-585-4542

Note: All RMAs are returned to and repaired at Neuralynx Headquarters in Bozeman, Montana, USA.